Below are five examples of potential situational questions. Keep in mind that these are just examples, and they are currently not tailored to a specific company or position. When preparing your own answers using what we taught you about tailoring in Job Interview Questions and Answers , make sure to highlight a Quality that the company puts a lot of value in.
How do you deal with the situation? Guess that means an early night for me! Most of their questions are based off potentially real situations and the last thing you want to do is give them a reason to fire you before they even hire you!
If your response includes any sort of passing off the task to another individual in order to absolve yourself of responsibility or as an excuse to cut out early from work…well, good luck. The first thing I would do is really sit back for a moment and assess the situation. I would look at the project overall and see if there was a way for me to perhaps redirect my focus onto other areas I could work on by myself without their assistance and postpone the parts I need help on until they were again available.
I actually ran into a similar situation on a project a few years ago where I needed to get some specific answers to a problem before I was able to move forward to the next step. Unfortunately my co-worker who had the answers was in an area where I was unable to reach him in time.
Not only did we make our deadline, but by getting the other sections done first, we were able to focus all our attention on the final segment and really bring it together in a way that exceeded our clients expectations. It was a real win! Staying calm and focused and making sure I was doing everything within my power to make the project a success gave me the ability to figure out how to work around the situation successfully.
How do you handle that while still trying to make your deadline? You want me, you can wait for me. Nobody is perfect. Not to mention answering the question this way and yes, we made it extreme to prove a point just makes you look like an ass. Is it small enough that I can correct it without losing time? If so, I make sure that I rectify the situation immediately and move forward. Ideally it would be a situation where I could adjust my work accordingly and, if needed, put in the extra time to make the deadline without compromising the rest of the project.
If the mistake is a result of my work, as painful as it might be, I have to come clean. If nothing else, it can provide a learning opportunity for any other people I might be working with who are in similar situations or dealing with similar scenarios. What would you do if the work of one of your subordinate team members was not up to expectations? If not, here is a crash course: Machiavelli was a famous Italian philosopher who wrote the book on how to be a leader.
Unfortunately his tactics were a little less than gentle and some of his solutions to leadership problems were brutal. If the job description states that you will lead a system implementation, same thing. Build a professional resume in minutes.
Browse through our resume examples to identify the best way to word your resume. This question is usually asked in order to see how you overcome adversity and if you take responsibility for your actions. The key here is to also share what you learned from the experience. During my first month as social media manager , I posted an infographic that I downloaded from the internet.
I looked closer and sure enough, there were some curse words in the infographic. I apologized profusely and immediately took it down. What did you do? Interviewers usually ask this question to see how you deal with conflict and work with others. Be sure to include the end result of your efforts in your answer.
I had to work on a large project with another department head who was known for being difficult to please and work with. During our first meeting, I was intentional about forming a personal connection and setting our expectations for the project up front. We finished the project successfully, and now we have a strong working relationship.
Your potential boss wants to know that you are willing to take on new challenges independently. Your answer to this question will also provide some insight into your problem-solving skills. I would first get as many details as possible to make sure I had a clear understanding of what was needed.
Then if it was a relatively straightforward task, I would do a quick internet search for a tutorial. Interviewers usually ask this question to see how you work under pressure. They want to see that you know what steps you need to take in order to deliver. I was assigned an important coding project that was due in a much shorter time frame than usual. I blocked out time in my schedule to work on it, asked for help when I needed it, and I made sure I got plenty of rest at home so that I would have the energy I needed to focus throughout the day.
It took a lot of work, but I was able to successfully complete it. Your answer to this question will provide insight about your work ethic and customer service skills. Use this opportunity to show how you go above and beyond in your work. One of my first high-profile clients was extremely particular. I showed him several design samples and asked what he liked or disliked about each one. Then I created three different design options and asked which one he liked best and what edits he wanted to make.
He made minimal changes and was so pleased that I had taken the time to get to know his preferences that he hired me three more times. When I was teaching second grade, I noticed that students in one of my classes were struggling with their spelling tests.
I made up some review games and rewarded them for any improvement in their test scores. Your answer to this question will demonstrate your initiative and problem-solving skills. During my time as an administrative assistant , I noticed that we were ordering printer paper at an unusually high rate. I knew we had plenty hidden in the storage closet, so I rearranged it so that we could easily see where it was.
This question helps employers see your c ustomer service skills in action. I apologized and explained that it had only been recently mailed out. I then offered to email them a PDF version so that they had it immediately along with a coupon for their next order. The customer accepted my offer and left a positive review on our website. By asking this question, the interviewer is trying to gain insight into your organizational and time management skills.
Make sure you share the specifics of how you got everything done. During my time as a marketing assistant , we had several of our team members out sick at the same time that we had several projects due.
By prioritizing tasks, setting personal deadlines, and communicating with my project team members about when I was going to get back to them, we got it all done on time. Give me an example of a difficult decision you had to make.
What steps did you take to make it? The intent behind this question is relatively straightforward, as interviewers want to see your decision-making process. Because of this, be sure to outline the steps you took to make the decision.
I promptly told my manager, remade the drink and apologized to the customer for the wait. The customer was satisfied, and my manager thanked me for doing the right thing. From that point forward, I paid special attention to drink ingredients. Employers ask this question to understand how you leverage your problem-solving skills to learn how to do something new.
Your response should detail your methods for developing a new skill. I explained to my manager that I had no experience leading that type of project, but volunteered to do all of the work if someone more experienced could offer guidance.
I met with several employees who had experience running digital ads, studied best practices and successfully launched the campaign. Thanks to that hands-on learning experience, I became the team expert on digital advertising. Employers use this question to assess your ability to overcome pitfalls, recover from defeat and learn from your errors.
You can use your response to demonstrate your flexibility and share an example of how you transformed a negative experience into a positive outcome. I reached out to the client and took full responsibility for the loss, and they decided to give us another chance.
Because of this experience, I learned the value of setting realistic expectations and never guaranteeing more than I could deliver. Employers ask this question to determine whether you have conflict-resolution and communication skills required for the role.
Use your response to share your ability to be empathetic and address unexpected challenges. I coordinated a loaner vehicle for the customer, and then called them back. Not only were they appreciative of my help, but they also publicly thanked us on social media. Employers ask this question to identify the type of work you find fulfilling and steps you take to meet goals. Rather than simply patching it, I looked into the network records and discovered a virus had recently compromised several files.
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